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Ellistown Community Primary School

Dream, believe, achieve - the Ellistown way

  • About
    • Vision and Values
    • The Ellistown Way
    • Performance
    • Policies
    • GDPR
    • Equality Objectives
    • SEND
    • Pupil Premium
    • PE and Sport premium
    • Financial Information
    • Ofsted & Parent View
    • British Values
    • Coronavirus Information
  • Parents/Carers
    • School Prospectus
    • School to home communication
    • Term Dates
    • The Honey Pot Breakfast & Afterschool Club
    • School Uniform & Kit List
    • School Dinner Menu
    • Cool Milk
    • Free School Meals
    • Attendance/Holiday
    • Applying for a primary school place
    • New Starters August 2023
    • About KS1 and KS2 SATS
    • School Nurse
  • Pupil groups
    • Classes
    • Ellistown Buddies
    • Our School Council
  • Curriculum
    • Curriculum
    • English
    • Early Reading and Phonics
    • Maths
    • Art and Design Technology (DT)
    • Computing
    • French
    • History
    • PE
    • RE
    • Music
    • PSHE and RSE
    • Geography
    • Science
  • News & Events
    • Latest News
    • Events Calendar
    • Ellistown School Fundraising
  • Governors
    • Governors
    • Governor Information
    • Governor Roles & Responsibilities
  • Safety & Wellbeing
    • ESafety
    • Operation Encompass
    • School Nurse
    • Wellbeing
  • Contact
    • Contact
    • Ellistown School Office
    • Complaints procedure
    • GDPR Contact
    • Vacancies
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Complaints procedure

Policy for Hearing and Dealing with Complaints

This school is committed to working in close partnership with all members of the school community.  The school places great value on the role which parents and carers can play in supporting children’s learning.  Staff and governors actively encourage a positive relationship between the school and the families of children who attend the school.

If, at any time, a member of the school community has a concern about an aspect of life at the school, the concern will be dealt with by the school as quickly, sympathetically and effectively as possible.  It is hoped that most concerns will be settled amicably at this stage.

However, if there is a continuing concern, this can be directed through the formal stages as outlined in the school’s complaints procedure, by clicking on this link to enable a proper investigation, concerns or complaints should be brought to the attention of the school as soon as possible. 

Please click here for our Complaints procedure.

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Contact

Ellistown Community Primary School
Headteacher: Mrs Simone Fellows
Whitehill Road, Ellistown
Leicestershire LE67 1EN

Tel: 01530 260301
Email: admin@ellistown.leics.sch.uk

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